At Vesperaloom, your trust is the foundation of our community. We recognize that your personal information is significant, and we approach its handling with full transparency. This document explains how we manage your data when you visit our online store or engage with our services, ensuring we align with the Personal Data Protection Act (PDPA) of Singapore.
Information We Gather
When you interact with Vesperaloom, we collect specific details to fulfill your requests. This includes your name, delivery address, and contact information provided during the checkout process.
We also note your interaction history and preferences to ensure your experience feels tailored to your personal style. For those browsing our site, we use standard digital tools to understand general patterns, such as your IP address and device type.
Purpose of Use
We process your details solely to provide the services you expect from an online fashion retailer. This involves processing orders, coordinating deliveries, and responding to your inquiries.
Under the PDPA, we ensure that every piece of data serves a legitimate business reason. We also utilize this information to share updates about our latest arrivals or seasonal events, provided you have given us your consent to do so.
Advertising and Tracking
Vesperaloom utilizes third-party advertising services, including those provided by Google, to reach fashion enthusiasts. These partners use cookies to show ads across various sites based on your previous visits to our store.
This helps us remain visible to you in the digital space. You can manage these preferences by adjusting your settings through Google’s ad settings or by visiting the Network Advertising Initiative.
We aim to be clear: we do not trade your personal details with outside parties for their own marketing goals.
Data Security and Storage
We implement robust safeguards to protect your personal data from unauthorized access or disclosure. Our internal protocols are designed to maintain the integrity of your information at all times.
We retain your data only for as long as necessary to meet legal requirements or fulfill the purposes for which it was originally collected. Once its purpose is served, we dispose of the data in a secure manner.
Your Rights in Singapore
As a resident of Singapore, the PDPA grants you specific rights. You may request access to the personal data we hold about you or ask for corrections if you notice inaccuracies. Additionally, you have the right to withdraw your consent for data usage at any time.
We are committed to responding to these requests promptly and helping you maintain control over your digital footprint.
Connecting with Us
If you have questions regarding our data practices or wish to exercise your rights, please reach out to our team. We are here to provide clarity and address any concerns you may have about your privacy.
Company: Vesperaloom
Email: contact@vesperaloom.com
Working Hours: 9AM - 6PM, SGT (Monday to Friday)